Why does a business class T1 line cost over ten times (10x) that of a residential cable modem or dsl service? Stated most simply, the answer comes down to the following 4 things: speed, reliability, versatility, and gaurantees. As good as a T1 line is though, in the business world the T1 line is actually the low man on the totem pole; moving up that pole you have things like binded T1's, Fractional T3's, Full T3's, and eventually somewhere up that totem pole you'll reach todays ultimate transport medium: Fiber Optic.

Understanding that, imagine having the future of Fiber Optic technology available in your building today! That's exactly what HiPoint HiSpeed's internet service will do. By bringing this technology, normally reserved for the big players in the business world, HiPoint brings unprecedented speed, reliability, versatility, and guarantees to the residential marketplace.

HiPoint's goal is not only to provide the best internet access available, but to go far beyond this basic goal and turn a building with our service into what we like to call a "Tech Haven".

There are 5 elements involved in making any building a Tech Haven building; those seven elements are: Access to the fastest and most reliable internet service, highly reliable wireless internet access in commonly frequented areas, on-site tech events to keep our users aware of the latest trends, an enhanced technical support service, and Genius Squad desktop support via on-site or remote access.

9/14/2011
HiPoint launching first ever 200Mbps service option in the United States at The Montgomery!

HiPoint Launches another first with a 200Mbps internet service plan at The Montgomery. This will be the first 200Mbps to residential users in the United States. Beyond that, HiPoint plans to launch the first 300Mbps service to end users within 12 months, making it the first service of it's kind in the Western Hemisphere!

8/1/2011
HiPoint launches In-House 24/7 Live Support at new Jefferson Park facility

In our quest to constantly improve our customer service, HiPoint has launched a full 24/7 in-house US based support center at our new Jefferson Park facility. Although HiPoint has been doing 24/7 Live support for some time now, our Chicago office operated between 8am and 10pm; but now we're Chicago 24/7.

6/1/2011
HiPoint has most successful 6 month period in history

As more and more buildings begin to consider bulk internet, HiPoint has emerged as a leader in providing such services. Consequently, HiPoint had it's most successful two quarters in it's history, with both more RFP's and signed agreements than ever!

3/1/2011
HiPoint network grows to cover over 1000 square miles!

HiPoint's current network spans from the South Loop all the way north to Wilmette, including the West Loop. Buildings within our network zone now have access to the fastest and most reliable internet in Chicago, with undoubtedly the best customer service around. And being that they fall within our own private network, buildings as small as 50 units can tap into the same high performance network that in the past was reserved for only the largest buildings. That's HiPoint's version of net equality!