Why does a business class T1 line cost over ten times (10x) that of a residential cable modem or dsl service? Stated most simply, the answer comes down to the following 4 things: speed, reliability, versatility, and gaurantees. As good as a T1 line is though, in the business world the T1 line is actually the low man on the totem pole; moving up that pole you have things like binded T1's, Fractional T3's, Full T3's, and eventually somewhere up that totem pole you'll reach todays ultimate transport medium: Fiber Optic.

Understanding that, imagine having the future of Fiber Optic technology available in your building today! That's exactly what HiPoint HiSpeed's internet service will do. By bringing this technology, normally reserved for the big players in the business world, HiPoint brings unprecedented speed, reliability, versatility, and guarantees to the residential marketplace.

HiPoint's goal is not only to provide the best internet access available, but to go far beyond this basic goal and turn a building with our service into what we like to call a "Tech Haven". There are 7 elements involved in making any building a Tech Haven building; those seven elements are: Access to a fiber optic business class internet connection, wireless internet access in commonly frequented areas, quarterly technology seminars, an enhanced technical support service, remote backup services, remote anti-virus/spyware filtering services, and in-unit computer upgrade and repair services.
HiPoint Technology Services, Inc. is a technology services company that initially started out with the philosophy of bringing the IT benefits reserved for the big corporations to the small and medium sized businesses. We later expanded on that philosophy by extending the IT benefits traditionally reserved for the business world to the home user. The practical aspect of our philosophy is essentially the allignment of smaller groups in such a manner so as to allow them to function as a bigger entity. In the business IT world this means several smaller companies being treated as separate divisions of a larger corporation, all working together to share the overhead associated with an IT Department. In the consumer world it means treating an MDU (multi-dwelling unit) as a large office building, with all the units working together to share the overhead associated with IT services. Suprisingly, we've been able to successfully implement these philosophies into practice with very minimal modifications to traditional approaches. Some manifestations of our efforts are:

• Satellite IT
• MDU Tech Haven Program
• Fiber to the Building

There is an underlying strategy to our processes that serves as the engine that makes our approach run so effectively, and the mutual benefits to both us and our customers is the key to it's success. That strategy focusses on using proven and well established technologies in very "simple" implementations, resulting in a more stable system that is easy to support and maintain. A true win win!
Another HiPoint HiSpeed Launch!
HiPoint Launches another High Performance HiPoint HiSpeed internet service at the beautiful Vision on State Condominiums in the South Loop. Users have access to guaranteed speeds as high as 20Mbps, HiPoint WiFi HotSpots in common areas, and access to our on-site Quarterly Technology Seminars. Mary Morrision, property manager at Vision, says about HiPoint HiSpeed's service,"My board and mostly I had huge reservations changing to a new provider, they made our transition simple.  Qualified technicians were not only on-site to assist owners during the initial transition, but were readily available for weeks to catch the stragglers. It is great to have such an outstanding service at our building, where we in the management office hear NO complaints and instead hear only positive comments about the great decision our board and office made! Not to mention the great satisfaction that comes with having a vendor that not only delivers what they said they would deliver, but much much more. They are honest, they make the transition as easy as it possibly can be, and in the end the reliability and speeds of our service are outstanding!"

WALK THE WALK!
HiPoint scores high on Park Millennium survey that rates four areas: 1) internet service reliability, 2) internet service speed, 3) customer service, 4) technical support. Click below to see full survey results.

SURVEY RESULTS